At Prestige Clothings, we want you to be completely satisfied with your purchase. If for any reason you’re not happy with your order, we’re here to help. Please read our Refund & Return Policy carefully to understand your rights and our obligations.

1. Eligibility for Returns

We accept returns under the following conditions:

  • Items must be returned within [Insert number, e.g., 14 or 30] days of delivery.

  • Items must be unused, unworn, unwashed, and in original condition, with all original tags and packaging intact.

  • Proof of purchase (order confirmation or receipt) is required.

  • Returns are not accepted for:

    • Items marked as final sale or non-returnable

    • Gift cards

    • Customized or altered items

    • Underwear or personal accessories for hygiene reasons (if applicable)

2. How to Initiate a Return

To request a return, please contact our support team at [Insert Email Address] with the following details:

  • Order number

  • Item(s) you wish to return

  • Reason for return

Once your request is approved, we will provide return instructions, including the return address.

3. Refund Process

Once we receive and inspect your returned item(s), we will notify you of the approval or rejection of your refund.

If approved, your refund will be processed to your original method of payment within [Insert timeframe, e.g., 5–10 business days].

Note: Shipping costs are non-refundable. If you received free shipping, a small restocking fee may apply.

4. Exchanges

We offer exchanges for size or color on eligible items (subject to availability). To initiate an exchange, follow the same process as a return, and let us know which item you want in exchange.

5. Damaged or Incorrect Items

If you received a defective, damaged, or incorrect item, please contact us within 48 hours of delivery with photos and order details. We will resolve the issue promptly by offering a replacement, store credit, or full refund.

6. Return Shipping

Customers are responsible for return shipping costs unless the return is due to an error on our part (wrong or defective item).

We recommend using a trackable shipping service or purchasing shipping insurance. We cannot guarantee that we will receive your returned item.

7. Cancellations

Orders can only be cancelled within [Insert timeframe, e.g., 1 hour] of placing the order, provided the order hasn’t been processed or shipped.

8. Contact Us

For questions about returns, refunds, or your order, please reach out to:

Prestige Clothings
Email: prestigeclothingsx@gmail.com
Website: prestigeclothings.com